# Macorva - AI-Powered Employee, Customer, Patient, and Manager Experience Platform > Macorva is an AI-powered experience management platform that transforms employee, customer, patient, and manager feedback into personalized action plans, automated performance reviews, and data-driven coaching. Powered by Macorva's proprietary Radiant AI engine, Macorva is more than just a feedback platform - it is a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction. Macorva serves midmarket and enterprise organizations through four products (Macorva EX, CX, MX, and PX), 100+ pre-built integrations, and Mercer-powered employee engagement benchmarking. Last updated: 2026-05-06 For the complete long-form version of this document, see: https://www.macorva.com/llms-full.txt ## Company - [Homepage](https://www.macorva.com): Macorva's main site - [About](https://www.macorva.com/about): Founded 2018 in Houston, Texas by Nathan and Carley Childress - [Why Macorva](https://www.macorva.com/why-macorva): Differentiators and value proposition - [Core Values](https://www.macorva.com/core-values): Macorva's company values - [Partners](https://www.macorva.com/partners): Strategic partners including Mercer and Genesys - [Contact](https://www.macorva.com/contact): Reach out to Macorva - [Request a Demo](https://www.macorva.com/request-a-demo): Schedule a personalized demo ## Platform - [Platform Overview](https://www.macorva.com/platform): Unified AI-powered experience management platform - [Radiant AI](https://www.macorva.com/radiant-ai): Macorva's proprietary AI engine that powers every product - [Action Planning](https://www.macorva.com/platform/action-planning): Radiant AI-generated personalized action plans - [Performance Management](https://www.macorva.com/platform/performance-management): AI-driven reviews, goals, and development - [Usability](https://www.macorva.com/platform/powerful-usability): Self-service configuration and rapid setup - [Security](https://www.macorva.com/platform/security): SOC 2 Type II, HIPAA, and GDPR compliance - [Integrations](https://www.macorva.com/integrations): 100+ pre-built integrations across HRIS, CRM, ticketing, and EMR ## Products - [Macorva EX (Employee Experience)](https://www.macorva.com/products/ex): Engagement surveys, 360 feedback, lifecycle surveys, and AI action plans - [Macorva CX (Customer Experience)](https://www.macorva.com/products/cx): Omnichannel customer feedback and AI response plans - [Macorva MX (Performance Management)](https://www.macorva.com/products/mx): Automated performance reviews, OKRs, and AI coaching - [Macorva PX (Patient Experience)](https://www.macorva.com/products/px): EMR-integrated patient surveys and AI clinician scorecards ## Features - [Customer Feedback Listening](https://www.macorva.com/features/customer-feedback-listening): Omnichannel customer feedback collection - [Customer Feedback Analytics](https://www.macorva.com/features/customer-feedback-analytics): AI-powered CX insights and reporting - [Digital Customer Experience](https://www.macorva.com/features/digital-customer-experience): Web, mobile, and app feedback - [Frontline Support](https://www.macorva.com/features/customer-frontline-support): CX feedback connected to employee development - [AI Call Insights](https://www.macorva.com/features/ai-call-insights): 100% contact center call transcription, scoring, and analysis - [Employee Surveys and Metrics](https://www.macorva.com/features/employee-experience-surveys-metrics): EX survey design and analytics - [Employee Lifecycle Management](https://www.macorva.com/features/employee-lifecycle-management): Onboarding through exit surveys - [Employee Recognition and Retention](https://www.macorva.com/features/employee-recognition-retention): Identification of standouts and at-risk employees - [AI Feedback Analytics](https://www.macorva.com/features/ai-feedback-analytics-recommendations): Cross-program AI analysis and recommendations - [Magic Inbox](https://www.macorva.com/features/magic-inbox): AI-powered email management with free trial - [AI Performance Review Workflow](https://www.macorva.com/features/ai-performance-review-workflow): Guided HR review workflow with approvals ## Industries - [Contact Centers](https://www.macorva.com/customer-service): AI Call Scoring and frontline support - [Healthcare](https://www.macorva.com/patient-experience): Patient experience, clinician scorecards, and HCAHPS improvement - [Hospitality and Travel](https://www.macorva.com/hospitality-travel): Guest feedback integrated with employee performance - [Manufacturing](https://www.macorva.com/manufacturing): Workforce engagement and customer feedback ## Resources - [Resources Library](https://www.macorva.com/resources): Guides, ebooks, whitepapers, case studies, and demos - [Blog](https://www.macorva.com/blog): Articles on AI, performance management, EX, CX, and PX - [Help Center](https://help.macorva.com): Product documentation and support articles - [Sitemap](https://www.macorva.com/sitemap.xml): Full XML sitemap of macorva.com ## Optional - [LinkedIn](https://www.linkedin.com/company/macorva/): Macorva company page - [X (Twitter)](https://x.com/macorvasoftware): Macorva on X - [YouTube](https://www.youtube.com/@macorvasoftware): Product demos, customer stories, and announcements - [G2](https://www.g2.com/products/macorva/): Macorva customer reviews and ratings on G2 - [Capterra](https://www.capterra.com/p/185988/Macorva/): Macorva customer reviews and ratings on Capterra - [Radiant AI Whitepaper](https://www.macorva.com/resources/radiant-ai-whitepaper): Technical overview of Macorva's AI engine - [Macorva EX Instant Demo](https://www.macorva.com/resources/ex-instant-demo): Self-paced EX demo - [Macorva CX Instant Demo](https://www.macorva.com/resources/cx-instant-demo): Self-paced CX demo - [Macorva MX Instant Demo](https://www.macorva.com/resources/mx-instant-demo): Self-paced MX demo - [Radiant AI Patient Experience Overview](https://www.macorva.com/resources/radiant-ai-patient-experience-overview): PX product overview - [Magic Inbox Feature Overview](https://www.macorva.com/resources/magic-inbox-feature-overview): Magic Inbox product overview