Carley-ChildressTurn customer feedback into actionable insights that help reduce churn and drive up performance. 


Hear from Founder and CEO of Macorva, Carley Childress, in this informative web demonstration of Macorva CX, which reinvents customer feedback with simple, streamlined surveys that deliver specific, actionable insights. 

Macorva CX- Employee-specific customer feedback

 

Topics covered include:

  • Mobile-first user experience
  • Automated text notifications
  • Single-step customer surveys
  • Pre-populated specifics
  • Selectable feedback attributes 
  • CX scores by location, service, and individual employee
  • Proactive flagging of standout locations and employees 
  • Tracking customer profiles and ratings over time

and more!

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