Macorva CX- Employee-specific customer feedback

Macorva CX

Customer experience

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Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.

  • Post-purchase surveys
  • Customer satisfaction (CSAT)
  • Brand experience, NPS®
  • Radiant AITM closed loop follow-up

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Macorva EX

Employee experience

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Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.

  • Employee surveys
  • Unlimited 360° feedback
  • Radiant AITM sentiment analysis
  • Radiant AITM  action plans

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Bridge the gap between feedback and action

Are you tired of investing time and resources in surveys that leave you guessing on how to act? Close the feedback loop with data-driven action at every level:

  • Unlimited 360° feedback for every employee
  • Comprehensive, actionable customer experience data
  • Clear metrics on manager effectiveness
  • Proactive recognition of standout performers
  • Radiant AITM  recommended actions for every result

Spend less time on analysis and more time on action. Upgrade to Macorva's comprehensive feedback platform to save time, get better data, and improve outcomes.

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The Macorva difference

We all have the same questions when it comes to feedback: How do we get the data we need, and once we have it... what do we do?

We empower you to close the gap with:

  • Streamlined, engaging surveys that empower employees and customers to share detailed experiences in seconds
  • People-oriented results that drive action at every level of the organization, from the individual contributor all the way up to the CEO
  • Intuitive dashboards that unite results from employee surveys, 360° feedback, and customer experiences
  • Artificial intelligence that connects employees with action items curated to their feedback trends

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People-focused employee engagement and customer experience solutions. 

Schedule a Demo

Talk with us now: (713) 965-7560

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