Join Macorva CEO Carley Childress for an informative overview of the impact of digital transformation on customer expectations and experiences. This webcast will cover:
- Rising customer expectations: the need for personalized, relevant, omnichannel experiences
- Customer-centricity: the return on investment (ROI) of customer-focused digital transformation strategies
- Mapping your digital journey: how to measure and track customer satisfaction with digital experiences with integrated omnichannel feedback loops
