HR Dive: How Training Bolsters Relationships and Builds EQ

    
Employers have long seen the need for training employees in hard skills. In recent years, soft skills like leadership and communication have crept into learning and development initiatives, too. Some employers have looked to L&D to increase employees' emotional intelligence or emotional quotient (EQ) ⁠— a trend that can give staff members a better sense of how they can work effectively with others while meeting their own needs. 
 

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