PPC Partners Case Study
Macorva effortlessly integrates with ADP, streamlining workflows and simplifying data
management by automatically syncing employee information.
management by automatically syncing employee information.
Maximizing Customer Survey Participation at Launchpad
Looking to better understand and improve customer relations, The Launchpad needed a system that could measure client satisfaction and provide a complete picture of their customer experience. By implementing Macorva's robust customer experience solution, they realized:
- 20% customer survey response rate in year one
- Holistic view of the end-to-end customer journey
- Proactive identification of pain points and at-risk accounts
- Targeted enhancements that boosted satisfaction
