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RADIANT AI PERFORMANCE MANAGEMENT

Generate resources automatically. Radiant AI enables managers to spend less time on documentation and more time on strategy and action.

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ACTION PLANNING

Eliminate guesswork and translate data into meaningful results with AI-driven response plans and coaching.

POWERFUL USABILITY

Get instant value out of your experience data with a powerful platform your entire workforce can use.

SEAMLESS INTEGRATIONS

Simplify your workflow with our extensive library of app integrations.
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MACORVA PLATFORM

Tap into the power of a modern AI-driven experience platform
See Overview
OUR PRODUCTS
Put your data to work with Macorva's AI-powered experience solutions built for employees, customers and managers.

EMPLOYEE EXPERIENCE
CUSTOMER EXPERIENCE
MANAGER EXPERIENCE

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Resource Library
Explore our product videos, customer stories, helpful guides, and more.

CASE STUDIES
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Macorva-Logo-Icon-SquareWHY MACORVA

Macorva is more than just a feedback platform. We are a tool for change, helping businesses enhance their performance, employee engagement, and customer satisfaction.
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Elevate your digital customer experience
with the power of AI

Capture comprehensive feedback, gain behavioral insights, and create strategic plans to drive results with Macorva's advanced digital CX solution.

Elevate your digital customer experience with the power of AI

Capture comprehensive feedback, gain behavioral insights, and create strategic plans to drive results with Macorva's advanced digital CX solution.

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Accelerate
Customer Acquisition
Attract and convert more customers with personalized, frictionless digital experiences
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Deliver Rapid
Customer Service
Quickly pinpoint and proactively resolve customer pain points with AI-generated insight
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Optimize Operational
Efficiency
Streamline customer interactions and empower self-service with AI-driven recommendations

Omnipresent Feedback Capture for Deep Understanding

Macorva makes gathering rich customer insights effortless at every digital touchpoint. Our intuitive, mobile-first surveys with tappable attributes generate descriptive feedback from an unparalleled 98% of customers, giving you a 360-degree view of their needs and preferences. AI pinpoints urgent issues for immediate, decisive action. With Macorva, you can:

  • Seamlessly integrate surveys across all your digital channels
  • Capture in-depth, qualitative feedback from 99%+ of responses
  • Proactively address critical issues with AI-powered response analysis
  • Map the customer journey for comprehensive insights
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Unlock Actionable Insights with Unrivaled AI-powered Analytics

Macorva's AI-powered analytics engine reveals the highest-impact improvement areas to close experience gaps effectively. Our intuitive dashboards surface trends, uncover hidden patterns, and proactively suggest next steps, enabling data-driven decision-making. With Macorva, you can:

  • Understand the core drivers of customer satisfaction and dissatisfaction
  • Analyze customer behavior across touchpoints for a holistic view
  • Create custom dashboards in minutes without coding or consultants
  • Continuously monitor, optimize, and elevate the digital experience
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Transform Your CX with AI

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Macorva reviews sourced by G2

Empower Smart Customer Self-Service and Frictionless Journeys

Macorva guides customers to find solutions independently, saving operational costs while boosting satisfaction. Our AI identifies friction points and proactively provides tailored resources, deflecting support inquiries and creating seamless experiences. AI-generated response plans equip support teams with personalized scripts, ensuring effective customer interactions for every survey. With Macorva, you can:

  • Uncover common pain points and FAQs through AI-powered analysis
  • Deliver anticipatory, AI-driven guidance and resources to customers
  • Dramatically reduce support volume with robust self-service options
  • Provide targeted, real-time assistance with AI-generated scripts
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Launch New Experiences with Data-driven Confidence

Macorva empowers you to innovate and launch digital experiences with unparalleled confidence. Test new features, products, or messages, capturing qualitative and quantitative customer feedback. AI-generated reports deliver insights directly to stakeholders via Slack and Teams for data-driven decision making. With Macorva, you can:

  • Validate new ideas and concepts with real-world customer feedback
  • Accurately measure the impact of digital experience improvements
  • Streamline decision-making with AI-generated reports and seamless integrations that fit into your existing workflows
  • Achieve an agile, iterative approach to your digital customer experience
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Customer Stories


Macorva's success stories span diverse industries, showcasing the platform's ability to transform businesses across the board. Our customers have achieved remarkable results, including:

  • Quick and easy implementation
  • Higher employee engagement
  • Higher customer satisfaction
  • Improvements in leadership planning
  • Rapid expansion of data-driven action plans

 

 

 

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Take Control of Your Digital CX

See how Macorva's AI-powered platform can help you deliver exceptional digital experiences.

Schedule a Demo