Is your website easy to navigate? Can customers find the right answers to their questions? Did they have difficulty placing an order? Do they enjoy using your app?
These insights are essential when part or all of your business is conducted online. Our concise, actionable surveys can be easily embedded into your website or mobile app to collect feedback on your digital experiences.
Introduce frictionless feedback at key stages in the digital journey, from online ordering to logging into your customer portal to requesting online support and beyond.
Our surveys capture detailed feedback without disrupting the customer's digital experience with a long list of questions. By seamlessly integrating with your digital experiences, we achieve maximum feedback capture rates at every digital touchpoint.
Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.
Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.