Make data-driven decisions to attract and retain customers.

Track customer experience

Keep your team on the right path by honing in on CX trends. Segment responses by date, location, service or group, and see how customers rate interactions with specific employees.

 

 

 

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See what stands out

Macorva automatically identifies standout locations, services, and employees that rate highest and lowest with customers. 

Identify churn risks

Macorva automatically identifies unhappy customers and displays their specific issues so you can prevent losing valuable business. 

 

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Do more with Macorva CX:

 

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Customer feedback

Get more specifics in less time with automated SMS surveys tailored to each customer experience.

Learn more

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Workforce management

Improve performance by capturing and tracking CX insights for every customer-facing employee. 

Learn more

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Digital CX

Refine your digital interactions with actionable insights from customers using your website and apps. 

Learn more

 
Learn more about Macorva:
Jul
14

Webinar: Customer Experience with More Specifics in Less Time

1:00 PM - 2:00 PM CT

People-focused employee engagement and customer experience solutions. 

Schedule a Demo

Talk with us now: (713) 965-7560

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