Macorva CX

Enable data-driven action to attract and retain customers

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Identify root causes of issues

Keep your team on the right path by honing in on CX trends. Our intuitive reports provide a clear view of customer experiences over time, by location, service or group, and with specific employees.

Our platform also empowers you to addresses root causes of customer turnover by highlighting standout patterns in customer feedback. 

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Take action, retain customers

Macorva collects customer feedback from every line of business, including sales, support, product, marketing, etc.

We maintain a robust database of your customer experiences with reports that allow you to identify unhappy customers and address their issues immediately. 

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Macorva CX- Employee-specific customer feedback

Macorva CX

Customer experience

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Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.

  • Post-purchase surveys
  • Customer satisfaction (CSAT)
  • Brand experience, NPS®
  • Radiant AITM closed loop follow-up

Book a 1:1 demo       Get pricing

MacorvaRevised

Macorva EX

Employee experience

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Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.

  • Employee surveys
  • Unlimited 360° feedback
  • Radiant AITM sentiment analysis
  • Radiant AITM  action plans

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Learn more about Macorva
Apr
15

Webcast: Using AI to close the gap between surveys and action

1:00 PM - 1:45 PM CT

People-focused employee engagement and customer experience solutions. 

Schedule a Demo

Talk with us now: (713) 965-7560

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