Macorva CX

Automated mobile-first feedback customized to each experience

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Mobile-first customer surveys

Our automated mobile-first surveys capture detailed, top-of-mind customer feedback as actionable data.

We understand survey fatigue and don't burden your customers with long, unnecessary steps to give feedback. Our magic links direct customers to their one-step, personalized surveys with one click or tap. 

Our surveys empower customers to share detailed feedback without clicking through long questionnaires or typing in responses, collecting more data with greater specifics. 

Book a 1:1 demo      Get pricing

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Surveys customers enjoy

Customers won’t waste time answering irrelevant questions. We provide a personalized, relevant experience that tailors each customer’s survey with:
  • The location they visited
  • The products or services they purchased
  • The employees who helped them

This personalization shows customers that you value their unique experiences with your business. 

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Actionable results

Every tap in our surveys represents a targeted, actionable data point. We separate out and evaluate all the relevant factors in each customer experience in action-oriented dashboards that highlight top performing locations, services, products, and employees. 

See more with a personalized demo

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Closed loop feedback

Don't let valuable feedback go unaddressed. Our platform provides automatic notifications and action items for any feedback outcome:

  • Notify the supervisor or general manager when a location receives a poor rating
  • Provide training to employees based on the feedback they receive from customers
  • Recognize superstar employees who frequently receive glowing feedback from customers
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Macorva CX- Employee-specific customer feedback

Macorva CX

Customer experience

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Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.

  • Post-purchase surveys
  • Customer satisfaction (CSAT)
  • Brand experience, NPS®
  • Radiant AITM closed loop follow-up

Book a 1:1 demo       Get pricing

MacorvaRevised

Macorva EX

Employee experience

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Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.

  • Employee surveys
  • Unlimited 360° feedback
  • Radiant AITM sentiment analysis
  • Radiant AITM  action plans

Book a 1:1 demo      Get pricing

Learn more about Macorva

There are no upcoming webinars.

People-focused employee engagement and customer experience solutions. 

Schedule a Demo

Talk with us now: (713) 965-7560

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