Employees strongly influence customer experiences. Understanding their impact is essential to growing business and retaining customers.
Our surveys collect highly specific data from customers regarding their experiences with individual employees. This unlocks critical insights to improve employee performance and customer satisfaction.
Keep your team on the right path by honing in on CX trends. Our intuitive dashboards make it easy to segment customer responses by date, location, service or group.
Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.
Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.