...The problem was clear: despite their effort to prioritize employee engagement, this company just did not have the tools it needed to help their employees. There was no way to take the feedback they routinely asked us for and implement it into real solutions. It was pointless.
I realized: if this company with 7,000 employees and a $10 billion market cap can’t find the right tools to help their employees—even when they’re willing and able to spend millions—then we clearly need better tools.
