Macorva PX

Capture patient feedback as actionable data to improve experiences 


Automated patient surveys

Macorva streamlines feedback for your patients by providing direct links to single-step surveys tailored to their care. Our automated surveys can reach your patient via email, app, webpage, QR, or text to ensure maximum capture rates.

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Personalized feedback

Our lightweight capture detailed metrics on all aspects of the patient's experience without lengthy questionnaires or open comments. With a few taps, patients describe their experiences with specific:

  • Facilities 
  • Procedures
  • Administrative staff
  • Clinical staff

Detailed driver analysis

Get results immediately with dynamic dashboards and automated analysis of patient experience by service, location, and provider.

Spend less time on analysis and more time on action with detailed views of factors driving patient experience metrics and sentiment.

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Metrics for clinical staff

Empower your patients to give feedback on the clinical staff involved in their care, and collect robust feedback for every physician, nurse, therapist, and caregiver. 

Deliver personalized reports to help clinical staff understand their impact on patient experience and improve care.


Radiant AI action planning

Create targeted action plans for each employee with Radiant AI recommended actions generated from patient feedback trends, including HCAHPS metrics. 

Learn more about Radiant AI

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Macorva CX

Customer experience

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Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.

  • Post-purchase surveys
  • Customer satisfaction (CSAT)
  • Brand experience, NPS®
  • Radiant AITM closed loop follow-up

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Macorva EX

Employee experience

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Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.

  • Employee surveys
  • Unlimited 360° feedback
  • Radiant AITM sentiment analysis
  • Radiant AITM  action plans

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Learn more about Macorva

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People-focused employee engagement and customer experience solutions. 

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Talk with us now: (713) 965-7560