Freeform feedback empowers employees to share meaningful experiences and feelings on subjects that might not be on management's radar.
Macorva EX surveys allow employees to share their experiences as structured responses and as freeform text to ensure no experience slips through the cracks.
While every perspective is valuable, reading and analyzing thousands of individual freeform comments can quickly become an insurmountable task.
Our Radiant AITM text analysis extracts key insights from thousands of employee comments by isolating common subjects, measuring the surrounding sentiment, and defining the positive or negative impact on the organization.
Sentiment analysis ensures no valuable insights go unnoticed. With impact scoring, company leaders can see which subjects are most important to employees and make data-driven investments to improve experiences.
Create specific, actionable CX data with automated mobile-first customer surveys. Macorva CX streamlines feedback from every line of business, including sales, support, operations, product development, and marketing.
Bridge the gap between feedback and action. Macorva EX empowers employees to share their experiences as actionable data to increase visibility and recognition, improve learning outcomes, and promote effective leadership.
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